In addition to our network of generous volunteers, Ronald McDonald House Connecticut and Western Massachusetts is supported by a dedicated and compassionate staff. We celebrate the diversity of our people and programs, and we strive to reflect the diversity of our families. Our staff remains at the heart of our commitment to aiding families in need.

Job Opportunities

Guest Services Associate

Reporting to the Family Services Manager or Guest Services Manager, the Guest Service Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.

Guest Service Associate - Ronald McDonald House: Springfield

Reporting to the Guest & Volunteer Service Manager, the Guest Service Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.

Guest Service Associate - Ronald McDonald House: New Haven

Reporting to the Family Service Manager, the Guest Service Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.

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