In addition to our network of generous volunteers, Ronald McDonald House Connecticut and Western Massachusetts is supported by a dedicated and compassionate staff. We celebrate the diversity of our people and programs, and we strive to reflect the diversity of our families. Our staff remains at the heart of our commitment to aiding families in need.

Job Opportunities

Finance Director

Reporting to the Chief Executive Officer, the Finance Director will be responsible for the financial management of the organization, assist in financial planning for the Chapter, manage third party accounting vendors, and the organization’s 403 (B) program.

While overseeing day-to-day fiscal operations and benefit packages, the Finance Director will work closely with other senior leaders, staff, and the finance committee in support of the organization’s mission. The Finance Director will be responsible for the overall financial management of Ronald McDonald House Connecticut & Western Massachusetts.

Interested candidates should send a cover letter outlining their experience along with a resume to mdamore@www.ronaldmcdonaldhousectma.org

Operations and Volunteer Manager

Reporting to the Chief Operating Officer, the Operations and Volunteer Manager oversees house operations, facilities, volunteer leadership, and volunteer-driven programming to ensure a safe, well-maintained, welcoming, and mission-centered environment for guest families.

The Operations and Volunteer Manager supervises Housekeeping and Maintenance staff and collaborates closely with internal departments, volunteers, community partners, and vendors to ensure operational excellence while upholding Ronald McDonald House Connecticut and Western Massachusetts commitment to compassion, hospitality, and family-centered care.

Guest Service Associate - Ronald McDonald House: Springfield

Reporting to the Guest & Volunteer Service Manager, the Guest Service Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.

Guest Service Associate - Ronald McDonald House: New Haven

Reporting to the Family Service Manager, the Guest Service Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.

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